Furst Group principal Tim Frischmon is interviewed in the new issue of Managed Healthcare Executive, commenting on how the rapidly changing healthcare industry has created a huge need for executives to adapt and evolve as well.
In the article by Aine Cryts, "The Changing Face of Healthcare Leadership," Frischmon notes that leaders will need to use their influence to lead in organizations that increasingly have a matrix structure. And those that succeed will be the ones who are able to help their staffs tune out all the speculation about consolidation that has been occurring in the payer space.
"The challenge," he says, "will be to keep employees focused on executing on [their work], despite all the noise going on about the expectations the outside world has about the mergers."
Leaders also will need to pay attention to the convergence that is building between payers and providers, Frischmon notes. And one thing that won't change as a measure of a CEO's success is revenue.
"Payers still have to be profitable. Leaders will still have to demonstrate how they build deep, solid relationships with providers," Frischmon says. "They'll also need to demonstrate how they're able to identify and build some stickiness with their brand among members, and they'll have to measure their success."