Partnership Spotlight

Furst Group is honored to partner with Memorial Health in the recruitment of its next System Vice President, Patient Experience.

This executive leadership opportunity will guide the organization’s enterprise-wide strategy for patient and family experience, advancing service excellence across five hospitals and a growing network of care locations throughout central Illinois.

About Memorial Health

A Leading Regional Health System

Memorial Health is a nearly $2 billion, community-based, not-for-profit health system dedicated to improving lives and building stronger communities through better health. The organization serves central Illinois through five hospitals, extensive outpatient services, behavioral health, home care, hospice, and primary care, providing high quality, patient-centered care across the continuum.

A Culture Focused on Patients and Communities

Patient experience is embedded within Memorial Health’s broader commitment to quality, safety, and service excellence. National recognition, including multiple Magnet® designations and the American Hospital Association’s Quest for Quality Prize, reflects a culture built around compassionate care, continuous improvement, and accountability. Memorial Health also invests deeply in the communities it serves through partnerships addressing health equity, education, access to care, and broader social determinants of health.

Academic Excellence

Memorial Health has maintained a teaching partnership with Southern Illinois University School of Medicine for more than five decades and supports hundreds of medical students, residents, fellows, pharmacy residents, and nursing trainees each year.

Our Partnership 

Healthcare organizations increasingly recognize that patient experience is an enterprise strategy that influences quality outcomes, workforce engagement, operational performance, and community trust. This partnership reflects Memorial Health’s commitment to elevating patient experience as a core leadership priority across its integrated health system.

Furst Group is proud to partner with Memorial Health in identifying a leader who can foster collaboration across clinical and operational teams while advancing a culture where exceptional patient and family experience is inseparable from exceptional care. By helping organizations identify leaders with the vision and expertise to align people, culture, and strategy, we support our clients in achieving lasting organizational impact.

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