You are in the business of healthcare. But the changing times in which we live, including the new landscape of reform, are bringing about fundamental changes in how we do business.
Healthcare? Yes. But what business are you really in?
Kaiser Permanente’s success in Colorado when the federal insurance exchange launched in January 2014 was a perfect example for Donna Lynne and her team of the new type of leadership needed under reform.
Donna Lynne: Healthcare leaders need to be able to manage crisis, volatility
A lot of the dialogue about healthcare reform is focused on cost, but Sally Jeffcoat, president and CEO of Saint Alphonsus Health System in Boise, Idaho, says she thinks there’s an equally important element that is being overshadowed.
Profiles in Leadership: Jeffcoat at ease under reform’s pressures