In our Diversity Resource Library, you’ll find articles, eBooks, and other resources on topics related to diversity, equity, and inclusion (DEI).
Diversity Resource Library
Marna Borgstrom was shopping for vegetables at a farmers’ market recently when an acquaintance approached her to say, “I just can’t thank you enough for the Smilow Cancer Hospital.”
Marna Borgstrom: In healthcare and life, relationships matter
Maureen Bisognano asks a lot of them. She asked many questions when she was a nurse, and when she ran a hospital. Now, she asks plenty as the President and CEO of the Institute for Healthcare Improvement, the renowned organization that helps the healthcare industry improve the quality and safety of care.
Personal experiences add passion to Maureen Bisognano's drive for patient-centered care
The healthcare industry is undergoing major changes, but Helen Darling says the providers and payers who comprise much of the industry aren’t doing enough to control costs and improve quality.
Helen Darling: Championing Employers in Healthcare Debate
In her travels around the world as the president and CEO of the Institute for Healthcare Improvement, Maureen Bisognano has discovered something: healthcare reform isn’t an exclusively American issue.
Global Perspectives: Healthcare Reform Beyond Borders
A lot of the dialogue about healthcare reform is focused on cost, but Sally Jeffcoat, president and CEO of Saint Alphonsus Health System in Boise, Idaho, says she thinks there’s an equally important element that is being overshadowed.
Profiles in Leadership: Jeffcoat at ease under reform’s pressures
If healthcare has anything like the Good Housekeeping seal of approval, it is probably accreditation by the National Committee for Quality Assurance, the organization that Margaret “Peggy” O’Kane founded in 1990.
Leading the Way: Peggy O’Kane's Impact on Healthcare Quality
As long as she can remember, Joanne Conroy has been a risk taker. But the biggest roll of the dice of her career may have come in 2008, when she resigned as a hospital president to become chief healthcare officer for the Association of American Medical Colleges (AAMC).
Leadership Profile: Risk Means Reward for AAMC's Joanne Conroy