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Hope for the future: NAHSE Annual Conference Recap

By | December 16 th,  2019 | NAHSE, Diversity and Inclusion | Add A Comment

Over the years, the National Association of Health Service Executives (NAHSE) has continued to grow and evolve in size and impact. Leaving this year’s annual conference, we were energized by the infusion of new faces and talent, as well as by the exceptional speakers and sessions. It is clear that diversity is a top priority, but the lack of understanding that still exists around inclusion is striking.




Many healthcare organizations are struggling to engage and retain diverse talent. The power of truly understanding what it means to create and uphold an inclusive culture is something we must all strive to achieve. It is not up to one person in the organization. It is up to EVERYONE at every level in the organization. This commitment to and accountability for diversity, equity, and inclusion (DE&I) are critical to enacting a shift in organizational culture. 


During his session at the NAHSE conference, Jack Lynch, President and CEO of Main Line Health, pointed out that the reason they don’t have a Chief Diversity Officer (CDO) is because he is the CDO. It is his guidance and leadership that will push the organization forward, but, as he so eloquently stated, it cannot be him alone.


It was encouraging to hear from Jack and other leaders on how their organizations are moving the needle on DE&I. Additionally, we enjoyed interacting with the next generation of healthcare leaders during our participation as judges for the Everett V. Fox Student Case Analysis and Presentation Competition, which focused on addressing the healthcare needs of those experiencing homelessness.


The competition honors one of the founding presidents of NAHSE, and serves as a gateway to leadership opportunities for young, aspiring healthcare executives and policy makers. It was exciting to experience the amazing talent and innovative ideas these young leaders are bringing to the healthcare industry.


The conference brought to light the continued challenges we face in healthcare, but also hope for the future. It is clear that there are initiatives in place and motivation to improve. If organizations can commit to measurable, actionable effort we will see significant progress on our journey toward equality in the healthcare industry.  



                  Deanna Banks                       TMuse

Deanna Banks, Principal                                  Tiara Muse, Director Research




4 takeaways from NAHSE C-suite roundtable

By | July 17 th,  2018 | Healthcare, C-suite, healthcare executives, diversity, NAHSE | Add A Comment

Members and guests of the Chicago Chapter of the National Association of Health Services Executives (NAHSE) got some candid advice on career and leadership development from a recent panel of industry executives at Northwestern University.


Panelists for “2018 C-Suite Roundtable-Lessons in Leadership” included:

  • Adrienne White-Faines, CEO, American Osteopathic Association
  • Barrett Hatches, CEO, Chicago Family Health Center
  • Donnica Austin-Cathey, Vice President of Operations, Acute Care Hospitals, Sinai Health System
  • Tim Page, CEO, Kindred Hospital



NAHSE Chicago President Philip Burton moderated the discussion, while the event was spearheaded by Tiara Muse, Director of Research for Furst Group and chair of NAHSE Chicago’s Planning Committee.

The C-suite executives offered four key takeaways for upwardly mobile healthcare leaders:

  • Hatches, who has a heavy travel schedule in leading a national association, said that being a CEO can be isolating at times, and that she is “thankful for a supportive spouse and friends.”
  • Austin-Cathey noted the decisions that women executives face throughout careers when they choose to have a family.

“There were opportunities presented to me, but I passed them up to be a mom,” she said. “Figure out what is most important for you.”

  • All of them reflected on their experiences with their boards, with Page noting that boards are keenly aware of the non-verbal messaging that executives convey.

“When you are confident, they will let you lead,” he said. “If not, they will manage you.”

  • Hatches reiterated a common them among healthcare leaders: the importance of mentors and sponsors.

“A mentor is someone you can choose,” he said. “A sponsor chooses you.” With senior leaders championing his candidacy for several promotions, it helped to accelerate his career in a big way, he said.

Several events are planned in the coming months by NAHSE Chicago, including a new member luncheon July 21 and “Addressing Healthcare Disparities Through Managed Care.” For details, visit www.nahsechicago.com  or contact Tiara Muse.

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