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Nancy Schlichting has become known for bold, unconventional leadership during her tenure at the Henry Ford Health System in Detroit, where she’s served as the CEO since 2003.
Nancy Schlichting's willingness to take risks is still paying off for Henry Ford Health System
The journey to winning the Malcolm Baldrige National Quality Award was just as important as the final destination for CEO Nancy Schlichting and the Henry Ford Health System.
Nancy Schlichting of Henry Ford reflects on the journey to quality