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Hope for the future: NAHSE Annual Conference Recap

By | December 16 th,  2019 | NAHSE, Diversity and Inclusion | Add A Comment

Over the years, the National Association of Health Service Executives (NAHSE) has continued to grow and evolve in size and impact. Leaving this year’s annual conference, we were energized by the infusion of new faces and talent, as well as by the exceptional speakers and sessions. It is clear that diversity is a top priority, but the lack of understanding that still exists around inclusion is striking.




Many healthcare organizations are struggling to engage and retain diverse talent. The power of truly understanding what it means to create and uphold an inclusive culture is something we must all strive to achieve. It is not up to one person in the organization. It is up to EVERYONE at every level in the organization. This commitment to and accountability for diversity, equity, and inclusion (DE&I) are critical to enacting a shift in organizational culture. 


During his session at the NAHSE conference, Jack Lynch, President and CEO of Main Line Health, pointed out that the reason they don’t have a Chief Diversity Officer (CDO) is because he is the CDO. It is his guidance and leadership that will push the organization forward, but, as he so eloquently stated, it cannot be him alone.


It was encouraging to hear from Jack and other leaders on how their organizations are moving the needle on DE&I. Additionally, we enjoyed interacting with the next generation of healthcare leaders during our participation as judges for the Everett V. Fox Student Case Analysis and Presentation Competition, which focused on addressing the healthcare needs of those experiencing homelessness.


The competition honors one of the founding presidents of NAHSE, and serves as a gateway to leadership opportunities for young, aspiring healthcare executives and policy makers. It was exciting to experience the amazing talent and innovative ideas these young leaders are bringing to the healthcare industry.


The conference brought to light the continued challenges we face in healthcare, but also hope for the future. It is clear that there are initiatives in place and motivation to improve. If organizations can commit to measurable, actionable effort we will see significant progress on our journey toward equality in the healthcare industry.  



                  Deanna Banks                       TMuse

Deanna Banks, Principal                                  Tiara Muse, Director Research




Walk the talk -- diversity in action

By | October 10 th,  2018 | Frischmon and Chesley, diversity and talent, LAHRA, Diversity and Inclusion, Diversity action plan | Add A Comment


frishmon-blog  chesley-blog

Frischmon                                              Chesley


In the U.S., 85 percent of CEOs whose organizations have a defined diversity and inclusiveness strategy say it has enhanced business performance. Yet, ethnic and gender-diverse leaders continue to be the least represented in senior-level positions.


Given that paradox, Furst Group principal Tim Frischmon laid out the business case for why companies need to develop a “diversity action plan” in a recent presentation to a human-resources and leadership association in Minnesota.


“The reality is, by 2055 there will not be an ethnic majority group in the U.S.,” Frischmon said. “We need to welcome people’s cultural contributions wherever they come from.”


Frischmon presented alongside Walter Chesley, Senior Vice President of Human Resources for Hennepin Healthcare. The two discussed many of the challenges that must be overcome to create an environment in which to live and lead diversity.


Chesley and Hennepin Healthcare recognize the importance of cultivating a diverse, inclusive work environment in delivering excellent care to patients of all cultural backgrounds.


”We value the diversity of our patients and employees. But even more importantly, we recognize the importance of inclusion. Our goal is to cultivate an inclusive environment where all employees feel respected and valued for the unique qualities, perspectives, and experiences they bring to work every day. This inclusive environment results in delivering top-notch care for our patients that are sensitive to their cultural needs,” said Jon L. Pryor, MD, MBA, Chief Executive Officer of Hennepin Healthcare.


Minnesota has a rapidly growing population that’s becoming more diverse each year and is now home to more than 400,000 immigrants from all around the world. Ethnically diverse residents make up 19 percent of Minnesota’s total population and that share is predicted to grow to 25 percent by 2035. (Source: U.S. Census Bureau and MN State Demographic Center projections)


There are signs that diversity and inclusion efforts are gaining more traction within the state. In a poll of the attendees, 59 percent said their organizations had less than 10 percent diversity representation in senior leadership and above, but 93 percent said their comfort level in discussing diversity and inclusion was moderate to high. Being able to have an open dialogue about diversity is a great step in the right direction.


Frischmon outlined some best practices for creating a diversity action plan in your organization, including:

  • Adopt a broader definition of diversity to include all types of cultures and backgrounds
  • Promote effective communication to heighten awareness
  • Provide training on cultural sensitivity and recognizing unconscious bias
  • Ensure that incentive metrics for leaders are aligned with diversity and inclusion goals

According to LinkedIn’s Global Recruiting Trends Report, 38% of respondents said that “Finding diverse candidates to interview” was the biggest barrier to improving diversity, with “Retaining diverse employees” a close second. As a top healthcare executive recruitment firm, Furst Group strives to remove these barriers, achieving above average gender and ethnic diversity placements for their clients – 46 percent women, 19 percent ethnically diverse.


 Furst Group's diversity placement rates



  “Because we know the value of diversity to an organization and the markets they serve, it is our goal to help our clients gain access to top talent from varied backgrounds and cultures,” says Frischmon.


He went on to add, “Developing and maintaining a diverse workforce requires a multi-faceted strategy focused on recruitment, retention, fellowships, leadership development, promotional advancement and mentoring to make it a reality.”


Diversity should be viewed as a strategic asset. It should be planned, managed, and measured. This is the only way to continue improving in the areas of diversity and inclusion. By knowing what is working and what isn’t, you can adjust your path moving forward and truly “walk the talk” to make strides in effectively enhancing your culture, which will increase productivity and profitability.


For more information on diversity and inclusion, visit our Guide to Diversity and Inclusion.


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