C-Suite Conversations

What healthcare leaders need to know now

The Top Diversity Leaders Healthcare — 2021

By | September 20 th,  2021 | Modern Healthcare, Blog, diversity, Top Diversity Leaders, Top Diversity Leaders in Healthcare | Add A Comment

 

Top-Diversity-Leaders_web

 

Furst Group and NuBrick Partners are proud to sponsor and support the Top Diversity Leaders in Healthcare, the awards program created by Modern Healthcare. This is our 13th year of sponsoring the program, which culminates in an awards gala that will be hosted at the Radisson Blu Aqua Hotel in Chicago, IL on December 9, 2021.

 

Please click here to read our recent article, “The spaces in between: Moving DE&I beyond the status quo,” and check out our Diversity Resource Library.

 

2021 Top Diversity Leaders in Healthcare 

brenda-battle_WEB

 

Brenda Battle,

Senior Vice President, Community Health Transformation, Chief Diversity, Equity & Inclusion Officer, UChicago Medicine

 
R Carpenter-CommonSpirit-Health-Photo_WEB

 

Rosalyn Carpenter,

SVP and Chief Diversity Officer, CommonSpirit Health

 
Maxine_Carrington_headshot_WEB

 

Maxine Carrington,

Senior Vice President & Chief Human Resources Officer, Northwell Health

 
Choucair_WEB

 

Dr. Bechara Choucair,

Vaccinations Coordiator, Biden administration

 
Copeland_Ronald_13_HiRes_WEB

 

Dr. Ronald Copeland, MD,

SVP, Chief Equity, Inclusion & Diversity Officer, Kaiser Permanente

 
Delgado-Headshot_WEB

 

Pete Delgado,

President/Chief Executive Officer, Salinas Valley Memorial Healthcare System

 

 

 
Desai_Amar-8789-5x7_WEB

 

Dr. Amar Desai,

President and Chief Executive Officer, Optum Pacific West

 
Delvecchio-Finley_headshot-2_WEB

 

Delvecchio S. Finley,

President and Chief Executive Officer, Atrium Health Navicent

 
Eric-Hunter_WEB

 

Eric C. Hunter,

CEO and President, CareOregon

 
Dr-Edward-Kim-409_WEB

 

Dr. Edward S. Kim, M.D.,

Physician-in-Chief, City of Hope Orange County, Vice Physician-in-Chief, City of Hope National Medical Center, City of Hope Orange County

 
Dr. Margaret-Larkins-Pettigrew_WEB

 

Dr. Margaret Larkins-Pettigrew,

Senior Vice President and Chief Clinical Diversity, Equity and Inclusion Officer, Allegheny Health Network and Highmark Health

 
Maybank-Aletha-Headshot-May-2019_WEB

 

Dr. Aletha Maybank, MD, MPH,

Chief Health Equity Officer and Senior Vice President, AMA

 
Rhonda-Medows_MD_WEB

 

Dr. Rhonda Medows, MD, FAAFP,

President of Population Health Management for Providence and CEO of Ayin, Providence / Ayin

 
Dr. Yavar-Moghimi_WEB

 

Dr. Yavar Moghimi,

Chief Psychiatric Medical Officer, AmeriHealth Caritas District of Columbia, AmeriHealth Caritas

 

 

 
Dr. Kazuma-Nakagawa_WEB

 

Dr. Kazuma Nakagawa, MD, FAAN, FAHA,

Medical Director, Neuroscience Institute, The Queen's Health Systems

 
Pam-Oliver_WEB

 

Dr. Pam Oliver, MD,

Executive Vice President, Novant Health and President, Novant Health Physician Network

 
Oquinn_WEB

 

Marvin O'Quinn,

President/COO, CommonSpirit Health

 
Ann-Gel-Palermo_Headshot_WEB

 

Ann-Gel Palermo, DrPH, MPH,

Senior Associate Dean for Diversity, Equity, and Inclusion at the Icahn School of Medicine at Mount Sinai and Chief of Diversity, Equity, and Inclusion in Education and Research, Mount Sinai Health System
 
| View the Diversity Resource Library  
Dr. Richard-Park_WEB

 

Dr. Richard Park,

Founder, CityMD, and Founder and CEO, Rendr Care

 
PURNELLJason_hi-(002)_WEB

 

Jason Purnell,

Vice President, Community Health Improvement, BJC HealthCare

 
Jaewon-Ryu_WEB

 

Dr. Jaewon Ryu,

President and CEO, Geisinger Health

 

 
NICO-TEJEDA-HEADSHOT-050721_WEB

 

Nicholas Tejeda,

Group CEO, The Hospitals of Providence

 

 
Manika_Turnbull_Headshot_WEB

 

Manika Turnbull, PhD,

Divisional Senior Vice President, Compensation, DEI and Workforce Experience, Health Care Service Corporation

 
Melissa-Welch-5x7_WEB

 

Dr. Melissa Welch,

Chief Medical Officer, InnovAge

 
Dr. Fran-Witt-MH-Photo_WEB

 

Dr. Fran Witt,

President and CEO, Effingham Health System

 
| View the Diversity Resource Library  

 

 

2021 Luminaries 

 

greg-adams_WEB

 

Greg Adams,

Chair and CEO, Kaiser Foundation Health Plan, Inc. and Hospitals

_Dr_Georges_Benjamin_WEB

 

Dr. Georges Benjamin,

Executive Director, American Public Health Association

Gandhi_Tejal_WEB

 

Dr. Tejal Gandhi, MD, MPH, CPPS,

Chief  Safety and Transformation Officer, Press Ganey Associates

 

Siegel_Bruce_WEB

 

Dr. Bruce Siegel,

President and CEO, America's Essential Hospitals

 

 

2021 Women Leaders to Watch 

In addition, here are the 10 executives chosen as Women Leaders to Watch:

 

George-Aloth_WEB

 

George Aloth,

President and CEO, CareFirst BCBS Community Health Plan District of Columbia

Cindy-Bo_WEB

 

Cindy Bo,

Senior Vice President, Delaware Strategy & Business Development, Nemours Children's Health

Dr.-Olaoluwa-Fayanju._WEB

 

Dr. Olaoluwa Fayanju,

Regional Medical Director, Oak Street Health

Jackie-Hunter-web

 

Jackie Hunter, DC, MHA,

Senior Director, Diversity, Inclusion and Talent Pipeline, Banner Health

| View the Diversity Resource Library  
olugbenga-g-ogedegbe_WEB

 

Dr. Olugbenga Ogedegbe,

Director, Institute for Excellence in Health Equity, NYU Langone Health

Trina-Parks_WEB

 

Trina Parks, MHA, FACHE,

Executive Vice President, Chief Corporate Diversity and Inclusion Officer, RWJBarnabas Health

Avonia-RichardsonMiller_WEB

 

Avonia Richardson-Miller, EdD,

Senior Vice President, Chief Diversity Officer, Hackensack Meridian Health

Dr.-Tracey-Veal_WEB

 

Dr. Tracey Veal,

Fellow, Covid19 Collaboration, Los Angeles County Department of Public Health

Charles-Vega_WEB

 

Dr. Charles Vega,

Associate Dean, Office of Diversity and Inclusion, University of California, Irvine Medical School

Wylecia-Wiggs-Harris_WEB

 

Wylecia Wiggs Harris, PhD, CAE,

CEO, AHIMA

| View the Diversity Resource Library  

 

For more information, click here.

The Top 25 Women Leaders in Healthcare — 2021

By | February 15 th,  2021 | Modern Healthcare, Blog, diversity, Top 25 Women Leaders in Healthcare | Add A Comment

 

MH-Top25-WomenLogo-2021

 

Furst Group and NuBrick Partners are proud to sponsor the Top 25 Women Leaders, the awards program created by Modern Healthcare. This is our 13th year of sponsoring the program, which culminates in an awards gala that will be hosted virtually on July 23, 2021 in conjunction with the Women Leaders in Healthcare Conference (July 22-23, 2021).

 

Please click here to read our interviews with previous honorees from the Top 25 awards programs.

 

2021 Top 25 Women Leaders in Healthcare 

Marjorie-Bessel

 

Dr. Marjorie Bessel,

Chief Clinical Officer, Banner Health

Tanya-Blackmon

 

Tanya Blackmon,

Executive Vice President, Chief Diversity, Inclusion and Equity Officer, Novant Health

Odette-Bolano

 

Odette Bolano,

President and CEO, Saint Alphonsus Health System

Mary-Boosalis

 

Mary Boosalis,

President and CEO, Premier Health

Bonnie Castillo

 

Bonnie Castillo,

Executive Director,  National Nurses United

Dr. Priscilla Chan

 

Dr. Priscilla Chan,

Co-founder, Co-CEO, Chan Zuckerberg Initiative

| View the Diversity Resource Library  
Marcy Doderer

 

Marcy Doderer,

President and CEO, Arkansas Children’s

Dr. Tamarah Duperval-Brownlee

 

Dr. Tamarah Duperval-Brownlee,

Senior Vice President and Chief Community Impact Officer, Ascension

Dr. Laura Forese

 

Dr. Laura Forese,

Executive Vice President and Chief Operating Officer, New York-Presbyterian

 

Tina Freese Decker

 

Tina Freese Decker,

President and CEO, Spectrum Health

 

Angela Hwang

 

Angela Hwang,

Group President, Pfizer Biopharmaceuticals Group

Catherine Jacobson

 

Catherine Jacobson,

President and CEO, Froedtert Health

Laura Kaiser

 

Laura Kaiser,

President and CEO, SSM Health Care

 

Read past profiles:

Laura Kaiser of SSM Health brings courage, conviction to questions around healthcare's future

Karen Lynch

 

Karen Lynch,

President and CEO, CVS Health

 

Read past profiles:

Diversity fuels Karen Lynch’s leadership at Aetna

Anne McCune

 

Anne McMune,

CEO,Carol Emmott Foundation

Dr. Rhonda Medows-1

 

Rhonda Medows,

CEO of Ayin Health Solutions, President of Population Health, Providence

Mikelle Moore

 

Mikelle Moore,

Senior Vice President and Chief Community Health Officer,  Intermountain Healthcare

| View the Diversity Resource Library  
Amy Perry

 

Amy Perry,

CEO, Hospital Division, Atlantic Health System

Mary Pittman

 

Mary Pittman,

President and CEO,Public Health Institute

Dr. Joanne Smith

 

Dr. Joanne Smith,

President and CEO, Shirley Ryan AbilityLab

Dr. Susan Turney

 

Dr. Susan Turney,

CEO, Marshfield Clinic Health System

Deborah Visconi

 

Deborah Visconi,

President and CEO, Bergen New Bridge Medical Center

Heather Wall

 

Heather Wall,

Chief Commercial Officer, Civica Rx

 Kate Walsh

 

Kate Walsh,

CEO,Boston Medical Center

Pat Wang

 

Pat Wang,

President and CEO, Healthfirst

 

 

2021 Luminaries 

 

Gail Boudreaux

 

Gail Boudreaux,

President and CEO, Anthem

Screen Shot 2021-02-15 at 10.43.28 AM

 

Dr. Laurie Glimcher,

President and CEO, Dana-Farber Cancer Institute

Nancy Howell Agee

 

Nancy Howell Agee,

President and CEO, Carilion Clinic

 

Read past profiles:

Sticking your neck out: Servant leadership in practice

Nancy Howell Agee and her team help rejuvenate a region with Carilion’s success

Beverly Malone 

Beverly Malone,

CEO, National League of Nursing

 

Read past profiles:

Healthcare’s volatility gives way to innovative leadership

Once a reluctant leader, Beverly Malone inspires countless nurses with skills that earned her a seat alongside royalty

 Dr. Penny Wheeler

 

Dr. Penny Wheeler,

CEO, Allina Health

 

Read past profiles:

Even in value-based care, leaders of varying backgrounds can thrive

   

 

 

2021 Women Leaders to Watch 

In addition, here are the 10 executives chosen as Women Leaders to Watch:

 

Dr. Mary Jo Cagle

 

Dr. Mary Jo Cagle,

Chief Operating Officer, Cone Health

Dr. Amy Compton-Phillips

 

Dr. Amy Compton-Phillips,

Executive Vice President and Chief Clinical Officer, Providence

Kizzmekia Corbett

 

Kizzmekia Corbett,

Research Fellow, National Institutes of Health

Patricia McClimon

 

Patricia McClimon,

Senior Vice President and Chief Strategy Officer, Nationwide Children's Hospital

| View the Diversity Resource Library  
Kristin Myers

 

Kristin Myers,

Executive Vice President and Chief Information Officer, Mount Sinai Health System

Dr. Claire Raab

 

Dr. Claire Rabb,

Senior Vice President and Chief Clinical Officer, Temple University Health System

Dr. Debbie Salas-Lopez

 

Dr. Debbie Salas-Lopez,

Senior Vice President, Community and Population Health, Northwell Health

Roberta Schwartz

 

Roberta Schwartz,

Executive Vice President, Chief Innovation Officer, CEO/Houston Methodist Hospital

Dr. Lacy Smith

 

Dr. Lacy Smith,

Chief Operating Officer and Chief Medical Officer, Cahaba Medical Care

Devon Valencia

 

Devon Valencia,

Chief Information Officer, CareSource

| View the Diversity Resource Library  

 

For more information, click here.

The Top 25 Minority Executives in Healthcare — 2020

By | February 17 th,  2020 | Top 25 Minority Executives in Healthcare, Modern Healthcare, Blog, diversity | Add A Comment

 

top25_minority leaders_RGB

 

Furst Group and NuBrick Partners are proud to sponsor the Top 25 Minority Leaders, the awards program created by Modern Healthcare. This is our 12th year of sponsoring the program, which culminates in an awards gala on August 13 in Chicago.

 

Please click here to read our interviews with previous honorees from the Top 25 awards programs.

 

2020 Top 25 Minority Leaders in Healthcare 

Jerome Adams

Dr. Jerome Adams,

U.S. Surgeon General, HHS

Debra Canales

Debra Canales,

Executive Vice President and Chief Administrative Officer, Providence

 

Read past profiles:
Debra Canales strives to put people first in the mission of healthcare

Genevieve Caruncho-Simpson

Genevieve Caruncho-Simpson,

President and Chief Operating Officer, Texas Health Aetna

Augustine Choi

Dr. Augustine Choi,

Dean, Weill Cornell Medicine

Bechara Choucair

Dr. Bechara Choucair,

Senior Vice President and Chief Community Health Officer, Kaiser Permanente

Imelda Dacones

Dr. Imelda Dacones,

President and CEO, Northwest Permanente

Garth Graham

Garth Graham,

President, Aetna Foundation and Vice President, Community Health and Impact, CVS Health

Danielle Gray

Danielle Gray,

Senior Vice President, Chief Legal Officer and Corporate Secretary, Blue Cross and Blue Shield of North Carolina

Audrey Gregory

Audrey Gregory,

CEO, Detroit Medical Center

 

Patrice Harris

Dr. Patrice Harris,

President, American Medical Association

 

Sachin Jain

Dr. Sachin Jain,

President and CEO, CareMore Health

 

Read past profiles:

The healthcare system is broken. Sachin Jain and colleagues want to help transform it

Transitioning to CEO? Self-awareness is Vital

Vivian Lee

Dr. Vivian Lee,

President of Health Platforms, Verily Life Sciences

Ana Pujols McKee

Dr. Ana Pujols McKee,

Executive Vice President and Chief Medical Officer, Joint Commission

 

Read past profile:
Quality, safety fuel Pujols McKee's drive at The Joint Commission

Rhonda Medows

Dr. Rhonda Medows,

CEO, Ayin Health Solutions and President of Population Health, Providence

Philip Ozuah

Dr. Philip Ozuah,

President and CEO, Montefiore Medicine

Ketul Patel

Ketul Patel,

President, Pacific Northwest Division, CommonSpirit Health and CEO, CHI Franciscan

Dennis Pullin

Dennis Pullin,

President and CEO, Virtua Health

Javier Rodriguez

Javier Rodriguez,

CEO, DaVita

Jaewon Ryu

Dr. Jaewon Ryu,

President and CEO, Geisinger Health

 

Read past profile:

Experiences build a strong leadership foundation for Jaewon Ryu

Ninfa Saunders

Ninfa Saunders,

CEO, Navicent Health

Thomas Sequist

Dr. Thomas Sequist,

Chief Quality and Safety Officer, Partners HealthCare

Rajesh Shrestha

Rajesh Shrestha,

Chief Operating Officer, Community-Based Care, Intermountain Healthcare and CEO, Castell

Nicole Thomas

Nicole Thomas,

Hospital President, Baptist Medical Center South

 Michael Ugwueke

Michael Ugwueke,

President and CEO, Methodist Le Bonheur Healthcare

 

Read past profile:

Michael Ugwueke helps Methodist South turn around

Kimberlydawn Wisdom

Dr. Kimberlydawn Wisdom,

Senior Vice President of Community Health and Equity, and Chief Wellness and Diversity Officer, Henry Ford Health System

 

 

2020 Luminaries 

 

Lloyd Dean

Lloyd Dean,

CEO, CommonSpirit Health

 

Read past profile:
Dignity Health’s Lloyd Dean leads from experience and welcomes ‘healthcare for all’

Wright Lassiter III

Wright Lassiter III,

President and CEO, Henry Ford Health System

 

Read past profile:

In healthcare's new order, no time to bask in past success

Kevin Lofton

Kevin Lofton,

CEO, CommonSpirit Health

Beverly Malone 

Beverly Malone,

CEO, National League of Nursing

 

Read past profiles:

Healthcare’s volatility gives way to innovative leadership

Once a reluctant leader, Beverly Malone inspires countless nurses with skills that earned her a seat alongside royalty

 Eugene Woods

Eugene Woods,

President and CEO, Atrium Health

 

Read past profiles:

A template for change: Continual transformation is a must for leaders

Gene Woods' influential leadership poised to enhance Carolinas HealthCare System

 

Diverse leadership is key to solving health disparities

 

 

2020 Minority Leaders to Watch 

In addition, here are the 10 executives chosen as Minority Leaders to Watch:

 

Jandel Allen-Davis

Dr. Jandel Allen-Davis,

President and CEO, Craig Hospital

Miguel Benet

Dr. Miguel Benet,

Division Chief Medical Officer, Medical City Healthcare, North Texas Division of HCA Healthcare

Tamarah Duperval-Brownlee

Dr. Tamarah Duperval-Brownlee,

Senior Vice President and Chief Community Impact Officer, Ascension

Ahmed Haque

Ahmed Haque,

Senior Vice President of Network Performance and Strategy, Aledade

Barbara Johnson

Barbara Johnson,

Executive Vice President and Chief Operating Officer, Premier Health

Angelleen Peters-Lewis

Angelleen Peters-Lewis,

Vice President of Patient Care Services and Chief Nurse Executive, Barnes-Jewish Hospital

Stella Safo

Dr. Stella Safo,

Chief Clinical Transformation Officer and Vice President of Prospective Research, Premier

Airica Steed

Dr. Airica Steed,

System Chief Operating Officer and Executive Vice President, Sinai Health System

Cassandra Willis-Abner

Cassandra Willis-Abner,

Senior Vice President of Diversity and Inclusion and Chief Experience Officer, Trinity Health

Nichole Wilson

Nichole Wilson,

Vice President of Retail Health Services, Community Health Network

 

For more information, click here.

Recap: 2019 Women Leaders in Healthcare Conference & Top 25 Women in Healthcare Gala

By | August 27 th,  2019 | Modern Healthcare, Blog, diversity, Top 25 Women in Healthcare, Women Leader in Healthcare Conference, MHWomen | Add A Comment

A recent Forbes article examines the Power of the Pack, highlighting that women who support women are more successful, “A woman alone has power; collectively, we have impact.” This impact was abundantly clear during this year’s Modern Healthcare Women Leaders in Healthcare Conference. To describe the collective of amazing women at this conference as inspirational doesn’t do it justice, so we thought we’d create a recap slideshow including some of our favorite insights and takeaways.


Thank you to all who attended and had the courage to share, speak up and raise their hands! Hopefully, we can all harness the energy and inspiration from this great conference and continue to motivate real change.

 

 



We’re positive we didn’t capture everything. What were your favorite takeaways and insights from the conference?

 

The Top 25 Women Leaders in Healthcare in 2019

By | February 18 th,  2019 | Modern Healthcare, Blog, diversity, Top 25 Women in Healthcare | 2 Comments

 

Top25-women-2019

 

Furst Group and NuBrick Partners are proud to sponsor the Top 25 Women in Healthcare, the awards program created by Modern Healthcare. This is our 11th year of sponsoring the program, which culminates in an awards gala on August 1 in Chicago.

 

Top25-Women-Faded 

Please click here to read our interviews with previous honorees from the Top 25 awards programs.

 

2019 Top 25 Women Leaders in Healthcare 

  • NANCY HOWELL AGEE, President/CEO, Carilion Clinic
  • MADELINE BELL, President/CEO, Children's Hospital of Philadelphia
  • MARY BOOSALIS, President/CEO, Premier Health
  • DEBRA CANALES, Executive vice president/chief administrative officer, Providence St. Joseph Health
  • DR. MANDY COHEN, Secretary, North Carolina Department of Health and Human Services
  • TINA FREESE DECKER, President/CEO, Spectrum Health
  • CYNTHIA HUNDORFEAN, President/CEO, Allegheny Health Network
  • LAURA KAISER, President/CEO, SSM Health
  • DR. ANNE KLIBANSKI, Chief academic officer, Partners HealthCare
  • KATHY LANCASTER, Executive vice president/chief financial officer, Kaiser Foundation Health Plan and Hospitals
  • KAREN LYNCH, Executive vice president, CVS Health
  • PATRICIA MARYLAND, President/CEO, Ascension Healthcare
  • DR. BARBARA MCANENY, President, American Medical Association
  • DR. REDONDA MILLER, President, Johns Hopkins Hospital
  • DR. JANICE NEVIN, President/CEO, Christiana Care Health System
  • AMY PERRY, CEO, hospital division Atlantic Health System
  • CANDICE SAUNDERS, President/CEO, WellStar Health System
  • NINFA SAUNDERS, President/CEO, Navicent Health
  • DR. JOANNE SMITH, President/CEO, Shirley Ryan AbilityLab
  • JOHNESE SPISSO, President, UCLA Health
  • PAULA STEINER, President/CEO, Health Care Service Corp.
  • PAMELA SUTTON-WALLACE, CEO, University of Virginia Medical Center
  • SUSAN SWEENEY, President/head, U.S. Commercial Bristol-Myers Squibb
  • SEEMA VERMA, Administrator CMS
  • ANDREA WALSH, President/CEO, HealthPartners

 

LUMINARIES

  • MARNA BORGSTROM, CEO, Yale New Haven Health
  • DR. JOANNE CONROY, President/CEO, Dartmouth-Hitchcock Health
  • SUSAN DEVORE, President/CEO, Premier
  • JUDY FAULKNER, President/CEO, Epic Systems Corp.
  • SISTER CAROL KEEHAN, President/CEO, Catholic Health Association 

 

WOMEN TO WATCH

In addition, here are the 10 executives chosen as Women Leaders to Watch:

  • AMBER CAMBRON, President/CEO, BlueCare Tennessee
  • DR. LAURA FORESE, Executive vice president/chief operating officer, New York-Presbyterian
  • DR. REBEKAH GEE, Secretary, Louisiana Department of Health
  • DR. PATRICE HARRIS, President-elect, American Medical Association
  • SALLY HURT-DEITCH, Chief nursing officer, Tenet Healthcare Corp.
  • LYNN KRUTAK, Chief financial officer, Ballad Health
  • REBECCA MADSEN, Chief consumer officer, UnitedHealthcare
  • DR. RHONDA MEDOWS, Executive vice president of population health, Providence St. Joseph Health
  • MIKELLE MOORE, Senior vice president of community health, Intermountain Healthcare
  • HEATHER WALL, Chief commercial officer, Civica Rx

 

For more information, click here.

Announcing the Top 25 Minority Executives in Healthcare - 2018

By | February 26 th,  2018 | Top 25 Minority Executives in Healthcare, Modern Healthcare, Blog, diversity | Add A Comment

Modern Healthcare Top 25 Logo


Furst Group and NuBrick Partners are proud to sponsor the Top 25 Minority Executives in Healthcare, the awards program created by Modern Healthcare. This is our 10th year of sponsoring the program, which culminates in an awards gala on July 18 in Chicago.


Please click here to read our interviews with previous honorees in the two Top 25 awards programs promoting diversity.


2018 Top 25 Minority Executives

 

Click here to see the entire list and find articles and other resources.

 

Christine Candio talks about the transformational impact that technology is having on the patient-care life cycle

By | January 24 th,  2018 | Healthcare, Healthcare Reimbursement Models, Healthcare Systems, Industry Reports, Patient Care Experience, Patient Life Cycle, Big Data Usage in Healthcare Applications, Blog, Digital Transformation, Leadership Structures, Insurance Transformation | Add A Comment

Christine Candio

“From an organizational perspective, digital transformation has required us to evaluate our organizational structure and leadership education.”


Christine Candio, President and CEO of St. Luke’s Hospital, recently gave us the pleasure of discussing her views on the transformational impact that technology has on the patient-care life cycle, as part of a collaborative industry report conducted by IIC Partners, including Furst Group and other Life Science and Healthcare Practice members.


How does digital transformation affect the patient care life cycle for your organization?


Our main goal with the utilization of enhanced digitization of our healthcare data is to improve the overall health and wellness of our patients. We see this evolving as we focus our goals around the ‘ownership’ of the patient record, our ability to use data to find opportunities to proactively manage patient populations, and to set a strategy in place for digital outreach to our patient populations and deliver care when and where they require it. From a data ownership perspective, we are in the process of implementing an integrated Electronic Medical Record (EMR) solution, allowing for a single consolidated patient record. We are then layering on top of the EMR a patient portal which we will use to effectively communicate the overall status of a patient’s health, allowing them access to their records and be able to interact with our organization in real-time.


The long-term goal of this use of technology is to remove the historic silos of data and transition the ownership of those records to the patient to better manage their own health. In addition to the single EMR platform, we are implementing a robust data analytics and population health solution that will enable us to identify populations of patients and their associated risk level. By using this data, we can proactively focus on patients that are at high or rising risks to better manage and identify care opportunities.


How does digital transformation change the demands in existing leadership structures and what new roles arise as a result of digital transformation?


From an organizational perspective, digital transformation has required us to evaluate our organizational structure and leadership education. Over the past few years, we have identified positions and committees such as a Chief Medical Information Officer, Population Health Physician Liaison and the Informatics Committee. These aim to better align the needs of physicians with information technology being delivered by the organization. We have also created new leadership areas such as a population health department. As our strategy begins to take place around telehealth, we will need to consider the leadership necessary to support this initiative as well.


What are the largest challenges when it comes to digital transformation and patient care for your organization?


There are a number of challenges when considering and implementing these new technologies. The largest opportunity that we are currently managing is our ability to keep up with the ‘rate of change’ with these technology solutions. Although the amount of data and the capabilities and utilization of that data is bringing a tremendous amount of opportunities to the healthcare industry, these solutions are being developed faster than many organizations can implement them. When considering this and the ever-changing regulatory environment, this constant and rapid rate of change on many healthcare providers, especially the physician community, can cause a tremendous amount of stress and burnout. It has been very important for us to build a strong relationship with the physician community that includes their involvement in the process from strategic planning to solution implementation. These solutions need to be carefully rolled out in a mindful way that takes into consideration the impact on our healthcare providers, their workflows, and our patients.


How does digital transformation of other key players in the healthcare system (hospitals, health insurance, pharmaceutical companies) impact your business?


The ability to have data transparency across all sectors/players in the healthcare industry is critical for our organization and our patients. The capabilities to data mine clinical activities within our single EMR is very beneficial, but still leaves the overall patient health profile incomplete. Without access to insurance and claims data, any services provided outside of our system are not acknowledged, and will possibly falsely show as a gap in patient care or opportunity. Without the data from pharmacy beneficiary managers and pharmaceutical companies, we will not have access to medications that patients may be paying out of pocket for, again falsely showing gaps in medication compliance. These false positives will be a drain on our healthcare resources and frustrating for patients. It is critical for our organization and as an industry that we continue to push for data transparency and standards.




Do you find similar challenges in your organization? We’d love to hear your thoughts below in the Comments section.


You can find more insights on this topic in the full IIC Partners’ industry report, “Impact of Digital Transformation on the Patient Life Cycle,” which includes more interviews with top healthcare executives around the world.


Read the Industry Report Button


Regional Health President and CEO, Brent Phillips, shares his perspective of technology’s influence on Healthcare.

By | December 5 th,  2017 | Healthcare, Healthcare Reimbursement Models, Healthcare Systems, Industry Reports, Patient Care Experience, Patient Life Cycle, Big Data Usage in Healthcare Applications, Blog, Digital Transformation, Leadership Structures, Insurance Transformation | Add A Comment

Brent Phillips, Regional Health President and CEO

“I personally want to see more roles that look at HOW we capitalize on digital transformation and not just how to adopt it.”


In a recent interview with Brent Phillips, President & CEO of Regional Health, we explored, in collaboration with IIC Partners, the impact that digital transformation is having on healthcare and the patient-care life cycle.


How does digital transformation affect the patient care life cycle for your organization?


I would like to see digital transformation really shift the patient care life cycle paradigm on its head. Digital transformation can allow patients to receive care when they need it, in an environment where they need it—in their “lifespace.” This can be the home, office or even in the classroom. Reimbursement models will need to adapt to allow for this, but digital transformation in other aspects of our lives will push our patients to demand this type of care. Another example of this is the site AnyLabTestNow.com, which allows patients to order and review lab results for simple blood tests, hormone tests and genetic screening without a physician order. Why would a patient need to come to a traditional healthcare setting when these types of services are offered? We need to consider how we will tap into these new options and still provide traditional healthcare services for those that need it.


How does digital transformation change the demands in existing leadership structures and what new roles arise as a result of digital transformation?


The new role I have created at Regional Health, for the Chief Performance Officer, is a great example of a leadership role developed to support the changes that digital transformation is bringing. The idea of bringing together system-wide services such as enterprise intelligence, quality and operational performance management makes so much sense. This will allow us to better connect technology to the patient care life-cycle. This next comment may be controversial, but I think the role of the CMIO and CIO will diminish and disappear over time. All caregivers need to use technology ALL of the time, and this won’t be seen as a unique skill set but rather mandatory. Standardization is being driven by both technology and value-based care, which will also drive less need for IT development and support. Cloud technologies will create less reliance for on-site IT personnel. I personally want to see more roles that look at HOW we capitalize on digital transformation and not just how to adopt it.


In what ways does big data impact your organization and how can it improve the patient care experience?


I am not sure that “big data” is the term I would use. However, transformation of data to information will have a huge impact—if we approach it correctly. We need to know what the right “test questions” are and focus more on our use of data. This has been a challenge in every healthcare organization I have worked in. We need to start small, show value and process improvement through data and then expand. I think we will see more consolidation of data sources, and this will become advantageous for organizations like Regional Health. We will need to watch this space and understand how to tap into these sources. Technology that allows us to bring together disparate data is also changing and becoming less costly and more available, but there is a cultural challenge to overcome for institutions. Many people are stuck in the traditional data warehousing mentality and this can have a negative impact on transformation. Regional Health will benefit from data interoperability efforts, especially for people visiting remote areas who need our care. If we can connect with their home healthcare organizations and retrieve necessary data, this will allow for safe and efficient care delivery.


What are the largest challenges when it comes to digital transformation and patient care for your organization?


Cost. State-of-the-art technologies are not inexpensive and changes in reimbursement are not making it easy for us to continue to invest heavily in some of the infrastructure we need. At the same time, people are reluctant to move to the cloud which also isn’t necessarily inexpensive either. There is definitely a lack of skilled people available in data analytics and integration of technology. Finally, culture is a major challenge given that we haven’t been early adopters to technology in general and now we are playing catch-up.


How does digital transformation of other key players in the healthcare system (hospitals, health insurance, pharmaceutical companies) impact your business?


Our competition is no longer local—it is everywhere, even international. When a patient can conduct a virtual visit in a more convenient way than they can with Regional Health, how do we convince them to still come to us? There will also be technologies (e.g., remote monitoring, medical devices) that will allow for care to be delivered in different ways that we will need to evaluate for adoption. Insurance transformation (or lack thereof) is probably an area that can most negatively impact Regional Health. If we want to deliver care in different ways, but reimbursement isn’t available, this will halt our ability to take advantage of these digital advances.




What are your thoughts on the impact of technology on the patient life cycle and healthcare in general? Share them below in the Comments section.


Read additional insights in the full IIC Partners’ industry report, “Impact of Digital Transformation on the Patient Life Cycle,” which includes more interviews with top healthcare executives around the world.


Read the Industry Report Button


Executive succession as a talent strategy

By | November 20 th,  2017 | Talent Acquisition, NuBrick Partners, succession planning, Blog, Leadership Development, Executive Succession, Talent Retention | Add A Comment

It’s daunting to think about your executive leaders parting from the organization, but spending time planning for this inevitability can actually reduce surprises and even help retain your top talent. Research has shown that teams feel more engaged when they can see the path forward and have better awareness of development and growth opportunities.


Thinking about succession planning can be overwhelming, but when you utilize a system that walks you through every step it can alleviate organizational anxieties, and help to solidify your plans for future bottom-line growth.


In a recent article in Wharton Healthcare Quarterly, Bob Clarke and Joe Mazzenga of Furst Group and NuBrick Partners found that more than 50 percent of organization had no formalized succession plan for their executive leadership team. So, if you don’t have something in place, you’re not alone.


Succession Planning Graphic

Many HR teams lack the abundance of resources to effectively manage even the immediate needs of an organization, so asking them to look into the future three, five, or even 10 years continues to lose in the battle for time and resources on the priority list. But if it’s reframed properly as a retention strategy, it tends to get the top-line billing that it needs to truly deliver a competitive advantage in talent acquisition and retention, as well as a growth perspective.


Being able to create a data-driven development plan that allows your executive leadership team to thrive comes from knowing where you want to take the organization in the short and long term. It can be difficult to plan effectively if you are unsure of your team’s intentions when it comes to retirement, desire for growth and so on.


Also, when you consider the deep impact an unexpected change in your executive leadership will have both culturally and operationally on your organization, succession planning must be considered an immediate, high-level need.


Learn more about Executive Succession from NuBrick Partners by reading their latest article A Benchmark for Success: Executive Succession and Leadership Development

Industry Report: Impact of Digital Transformation on the Patient Life Cycle

By | November 13 th,  2017 | population health, Digital Impact on Healthcare, healthcare executives, Industry Reports, Blog, leadership, Technology and Healthcare, Data-related job titles | Add A Comment

 

Impact of Digital Transformation Industry Report Cover

In a series of interviews with senior executives and thought leaders from around the world, IIC Partners, Furst Group and other members of the IIC Partners’ Healthcare and Life Sciences group, provide an anecdotal look at the impact of digital technologies on healthcare organizations and how it affects patient care.

 

The insights gathered during these interviews deliver a comprehensive look into how advances in technology are digitizing the industry, and subsequently changing the talent requirements and overall landscape.

 

Read and Download: IIC Partners' Industry Report on the Impact of Digital Transformation on the Patient Life Cycle

 

Outside of the IT department, many organizations are redefining leadership structures and the types of roles needed to help bridge the gap between data and performance. Some of these modified and newly created roles are:

  • Chief Digital Officer
  • Chief Medical Information Officer
  • Population Health Liaison
  • Data Protection Officer
  • Chief Performance Officer

In addition to exploring the influence on talent management, the report explores the impact of digital transformation on several other aspects of the patient life cycle, including:

  • Patient-Ownership of Health Data
  • Growth Drivers in Population Health Initiatives
  • Evolving Skillsets for Providers
  • Development of Telehealth Programs
  • Cultural Shifts Required for Digital Adaptation

Are you finding similar challenges and trends in your organization? We’d love to hear your thoughts below in the Comments section.

 

Find out how others are experiencing this impact in the full industry report, “Impact of Digital Transformation on the Patient Life Cycle.”

 

Page 1/19